Delivery & Returns

We at exBRANDS care for our customers. We have simplified the delivery and returns process for you! All deliveries will be shipped from our international hub in Manchester, United Kingdom. We are working round the clock to ensure your style reaches you at the earliest. However, after receiving the order, if you feel that your choice can be better than the one you selected, just let us know!
You can keep up to date with the returns process by tracking your return.
If you need any further help with your order, Contact us now.
  • Europe
  • United Kingdom
  • Other International’s

Europe

DELIVERY:

DELIVERY RANGE:

We at exBRANDS provide delivery service across Europe to the customers. Delivery Service is widely done across Eastern Europe, Scandinavia and Western Europe.

DELIVERY PROCESS:

When our customers place orders, we immediately do the order packing from our warehouse and wait for dispatch.
The order is dispatched to the delivery hub from where the delivery executives carefully deliver it to our customers.
The delivery charges implied for delivery of the products to the customers in

  • Eastern Europe ranges up to £6.99
  • Scandinavia up to £4.99
  • Western Europe up to £4.99

RETURNS:

RETURNS PERIOD:

Customers are given 14 days of time to express their intention towards returning their purchased product.

CONDITION OF RETURN:

The customers are eligible to return their purchased product only if the product is unused and undamaged. Faulty or damaged products will not be accepted.
The customer should ensure to pack the item properly. The order receipt should be attached along with the neatly packed return item.

RETURN AND REFUND PROCESS:

The return process is made sure to be done within 14days of delivery to Germany.
The money refund will be given to the customer within 14 days from the day of receiving the product in hand.

United Kingdom

DELIVERY:

DELIVERY RANGE:

We extend our delivery services across various countries like India, UAE, Bahrain, United States and Australia.

DELIVERY SERVICES:

The delivery services available are the Consolidated (Bulk) services and Royal Mail Services. We allow our customers to choose their preferences for the Delivery service. The charges for the

  • Consolidated (Bulk) Services is up to £2.99
  • Royal Mail Services is up to £4.99

RETURN:

RETURNS PERIOD:

Customers are given 28 days of time to express their intention or decision towards returning their purchased product.

CONDITION OF RETURN:

The customers are eligible to return their purchased product only if the product is unused and undamaged. Faulty or damaged products will not be accepted.
The customer should ensure to pack the item properly. The order receipt should be attached along with the neatly packed return item.

RETURN AND REFUND PROCESS:

The return process is made sure to be done within 28 days from the date of delivery to the UK.

Other International’s

DELIVERY:

DELIVERY RANGE:

We extend our delivery services across various countries like India, UAE, Bahrain, United States and Australia.

DELIVERY SERVICES:

The delivery services available are the Consolidated (Bulk) services and Royal Mail Services. We allow our customers to choose their preferences for the Delivery service. The charges for the

  • Consolidated (Bulk) Services is up to £2.99
  • Royal Mail Services is up to £4.99

RETURN:

RETURNS PERIOD:

Customers are given 28 days of time to express their intention or decision towards returning their purchased product.

CONDITION OF RETURN:

The customers are eligible to return their purchased product only if the product is unused and undamaged. Faulty or damaged products will not be accepted.
The customer should ensure to pack the item properly. The order receipt should be attached along with the neatly packed return item.

RETURN AND REFUND PROCESS:

The return process is made sure to be done within 28 days from the date of delivery to the UK.
The returned product reaches the local hub in the respective country and then gets into transit.
The money refund will be given to the customer within 14 days from the day of receiving the product in hand. In case of any use of vouchers, the return is not applicable since a voucher can be used for a single transaction only.